Death
If your spouse dies

Within 31 days of the death of your spouse, contact the HISD Benefits Service Center to change coverage for you and/or your dependents. Call 877-780-HISD (4473), choose a language and then press 2 to get started. The Service Center is available weekdays (except holidays), 7 a.m. to 7 p.m and Saturdays, 7 a.m to 4 p.m. CST. Your changes take effect the first day of the month after you notify the HISD Benefits Service Center.

 

Drop coverage for your spouse: Add, drop, increase or decrease coverage:
   
Medical Supplemental life and AD&D
Dental Child life and AD&D*
Vision Disability
Spouse life and AD&D Personal legal plan
   
   

 

Add coverage: Change contribution amount:
   
Cancer and specified diseases Health care FSA
Hospital indemnity Dependent day care FSA
Critical illness  
Accident  

 

You may need to submit evidence of insurability for some changes. Confirm with the HISD Benefits Service Center about the date(s) your coverage changes become effective.

 

Survivor’s benefits

If your spouse was covered under HISD’s spouse life and AD&D plan, contact the HISD Benefits Service Center at 877-780-HISD (4473), choose a language and then press 2 for information about survivor’s benefits.

 

*Requires employee supplemental life coverage

If your dependent child dies

Within 31 days of the death of your child, contact the HISD Benefits Service Center to change coverage for you, your spouse and/or your dependents. Call 877-780-HISD (4473), choose a language and then press 2 to get started. The Service Center is available weekdays (except holidays), 7 a.m. to 7 p.m and Saturdays, 7 a.m. to 4 p.m. CST. Your changes take effect the first day of the month after you notify the HISD Benefits Service Center.

 

Drop coverage for your deceased child: Add, drop, increase or decrease coverage:
   
Medical Supplemental life and AD&D
Dental Spouse life and AD&D*
Vision Disability
Child life and AD&D Personal legal plan
Cancer and specified diseases  
Hospital indemnity  
Critical illness  
Accident  

 

Change contribution amount:

Health care FSA
Dependent day care FSA

 

You may need to submit evidence of insurability for some changes. Confirm with the HISD Benefits Service Center about the date(s) your coverage changes become effective.

 

Survivor’s benefits

If your child was covered under HISD’s child life plan, contact the HISD Benefits Service Center at 877-780-HISD (4473), choose a language and then press 2 for information about survivor’s benefits.

 

*Requires employee supplemental life coverage

If you die

Your family’s coverage continues until the end of the month in which you die. To continue coverage beyond that date, your family can obtain health coverage through the Consolidated Omnibus Budget Reconciliation Act (COBRA). For more information, your family can call Benefits Service Center at 877-780-4473 . If your spouse is covered by the hospital indemnity, critical illness, cancer and specified diseases or accident plan, he or she can continue coverage on an individual basis after filling out a change in ownership form.

 

Survivor's benefits

After your death, your life insurance is paid to your designated beneficiary as is supplemental life and AD&D. Your beneficiary should contact the HISD Benefits Service Center at 877-780-HISD (4473), choose a language then press 2 for more information. The Service Center is available weekdays (except holidays), 7 a.m. to 7 p.m and Saturdays, 7 a.m. to 4 p.m. CST.

For any benefits question or concern, one call does it all.
Call us at 877-780-HISD (4473)

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