We understand health care benefits can be confusing – but using your plan doesn’t have to be. HISD is always looking for ways to give you a better experience with your benefits to support the personal needs of you and your family. That’s why we’ve transitioned to coverage with Cigna in 2018.
Under Cigna, you’ll have access to convenient, personalized, high-quality health care coverage and wellness programs. To ensure this transition is easy for everyone, premiums and plan options will be the same as last year.
Be a smart health care shopper – take a look at your options to make sure you enroll in the plan that makes the most sense for your lifestyle. With the help of the guide and our benefits website, you can use a variety of tools to see if your doctor is covered in the new network and find the best plan option for you and your family.
It’s time to take charge of your health care.
Beginning January 1, 2018, Cigna will be the new administrator for the District’s medical and FSA plans.
Our goal at HISD is to make this transition as smooth and hassle-free for you as possible. Most importantly, you’ll find the cost of your premiums are the same as last year, while the plan names and network options have changed to include new doctors and hospitals.
You’ll have the same options for deductibles, coinsurance, prescription drugs and voluntary coverage without a premium increase.
While the details of how your medical plan works—and what you’ll be expected to pay—aren’t changing, the move to Cigna does mean that the network of doctors and hospitals you use for care will be different. As you decide which medical plan is best for you for 2018, be sure to check if your preferred doctors are in the network offered with that plan. Starting this year, if you choose a Limited medical plan, you are required to use doctors and specialists within the LocalPlus network, but are free to use any hospital you choose. And if you choose to enroll in the Choice plan, which gives you access to both the LocalPlus and OAP networks, be aware that some of the providers available to you may have changed from last year.
Your voluntary benefit options and our wellness program offered by Viverae aren’t changing. Get active and take advantage of things like the Healthy Challenge program, online health assessments, mentoring services and other resources you can use to be your healthiest and best.
We are adding a new telehealth program that makes seeing a doctor for minor health issues faster and more cost-effective. With Cigna Telehealth Connection (available January 1), you can meet with a Board Certified doctor from your phone, iPad or computer. It’s a helpful option when you are traveling, too busy to go in person—or simply need care after hours. You can also use Cigna’s nurse line anytime for free medical advice or help making the best decision about your health—whether it’s where to go for care or what questions to ask your doctor about a medical condition.
Before you choose a plan, make sure you learn what network your doctor is in. You can do this two ways:
1. Go to Cigna.com to use the ‘Find a Doctor’ tool. Choose LocalPlus or Open Access Plus network to see which network your doctors are in.
— or —
2. Call your Cigna One Guide representative at 888-806-5042 for personal assistance in finding which network your doctors are in and which plans might be best for you.
Once you have this information, you can research your voluntary benefits options and prepare to enroll November 2-16.